FAQ
All your questions answered…
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Select image from the Gallery.
Select the size of print you require
Click Add to Cart button.
Click on the Shopping Cart on the top right of the screen.
Check your order, and if you are happy then proceed to Checkout.
Enter your email, delivery details and payment information (pay via paypal through either your paypal account or via credit card of your choice).
Review your details and if all correct click on Purchase to complete order.
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No, we’re happy to deal with one-off orders
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Our printing is produced externally at a high quality printing lab.
Our images are printed on a lustre paper. This is a versatile, high-quality paper that gives a soft, sheen finish and is ideal for mounting/framing behind glass. The paper sits between a matte and a gloss. If you are looking for a frameless print, behind say an acrylic front, then you may find a gloss/Fujiflex paper a better option.
If you wish to explore other paper options (such as matte, gloss, Fujiflex etc) then please email us for further advice. We can arrange printing on many different paper types. Note, there will be additional costs for gloss/Fujiflex prints.
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We can assist with framing upon request. Framing will incur additional costs which will be quoted for on a case by case, depending on specific customer requirements.
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We use a variety of logistic companies, depending on delivery location and timeframe for delivery. Each print is sent from the printer back to us in a solid cardboard tube. We inspect and sign the print before forwarding to the customer.
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No. These are all included in the one purchase price.
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This will vary depending on location/time of year etc. If you can let us know of any specific timeframes at the time of order, we will arrange to meet these time frames where possible and let you know if this is not possible. We would expect 1-3 weeks for delivery within Australia and 3-4 weeks for overseas deliveries.
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If you are not happy with the print in any way, please return to us within 30 days and you will receive a full no questions asked refund.